{"id":991,"date":"2025-06-25T05:31:09","date_gmt":"2025-06-25T05:31:09","guid":{"rendered":"https:\/\/maisonmuriers.com\/?page_id=991"},"modified":"2025-06-27T20:39:30","modified_gmt":"2025-06-27T20:39:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/maisonmuriers.com\/es\/faqs\/","title":{"rendered":"FaQs"},"content":{"rendered":"
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Natoque euismod un hic porta. Auctor, consequatur occaecati magna natus pretium ornare ornare penatibus. Tempor viverra, brindamos veritatis<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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When can I shop? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Sylvie unveils her collections when she opens her online doors. The estate opens promptly on that date at 8PM ET and welcomes visitors for a full 48 hour period. Stay in the know by keeping an eye on the website, Instagram, or receiving notifications via text message and email. Here\u2019s a pro tip: while many items showcased in her collections may not all be available for purchase immediately, rest assured that they will eventually become available, guaranteeing a one-of-a-kind and exclusive shopping experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I pre-purchase an item? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Sylvie is committed to an equal purchasing experience for all of our collectors. This means we do not pre-sell our coveted items at this time. Our pieces go quickly when our doors open, so we suggested signing up for an account ahead of a collection release, favoriting items during our preview and checking out as soon as you can on release day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I preview a collection before it is released? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We offer previews of our upcoming collections two days before they are officially launched. Our website will feature images and videos of the items that will be available, complete with pricing, dimensions, and the unique stories behind each piece. To increase your chances of claiming the item(s) you want, we recommend creating a Sylvie account and adding your favorite items to your wishlist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are your prices? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Sylvie strives to offer prices that we believe are transparent and reasonable. We are committed to staying true to our wholesale values and our prices are always our best, which means that Sylvie will never go on sale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Why is Sylvie so good at finding amazing furniture? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The Sylvie team have forged connections not only with dealers and collectors, but also with hidden fairs, markets, and estate sales across the globe, granting them access to rare pieces from elusive locations. Guided by their unwavering dedication to kindness, their adventures lead them to extraordinary places teeming with unparalleled treasures and captivating curiosities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is antique and vintage? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Antique:<\/strong>\u00a0Objects over a century old, cherished for their historical significance, exquisite craftsmanship, and elusive rarity.<\/p>

Vintage:<\/strong>\u00a0Items aged at least 30 years, usually reflecting distinct styles and eras.<\/p>

Rare:<\/strong>\u00a0Coveted for their scarcity and uniqueness, these treasures add a touch of exclusivity to any collection.<\/p>

Ancient:<\/strong>\u00a0Artifacts and objects 500 years or older, carrying the whispers of ancient civilizations and epochs long past.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where are you located? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Sylvie does not have a physical retail location. Our objects can only be found online, during the moments when Sylvie opens her online doors and reveals her collection. Stay in the know by signing up for notifications here.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What if my item breaks in the mail? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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While we take every precaution to ensure the safe arrival of your item, we recognize that unforeseen circumstances may arise. If your order arrives damaged, please kindly send us photos of the item, box, and packaging to info@sylvie.co, and we will reach out to you promptly to work together on finding a resolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you ship overseas? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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While we currently do not offer international shipping, we hope to extend our shipping services globally in the future. Thank you for your understanding and patience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you offer refunds? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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All items purchased on Sylvie are final sale. It is important to double check all specifications provided. Sylvie offers objects that have been around longer than most of us, meaning that natural aging is apparent on most of our offerings including wear, tear and patina and that\u2019s the way we like it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I shop past collections? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our past collections (also known as past drops) are no longer shoppable, but they\u2019re still a great source of inspiration! While you can\u2019t purchase items from previous collections, we often reference them when curating future drops.<\/p>

If you see something you love, we recommend favoriting it \u2014 this helps us understand what you\u2019re drawn to and guides us as we add similar pieces to upcoming collections.<\/p>

Your favorites help shape the future of our shop!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Natoque euismod a hic porta. Auctor, consequatur occaecati magna natus pretium ornare ornare penatibus. Tempor viverra, erat veritatis When can I shop? Sylvie unveils her collections when she opens her online doors. The estate opens promptly on that date at 8PM ET and welcomes visitors for a full 48 hour period. Stay […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-991","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/pages\/991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/comments?post=991"}],"version-history":[{"count":10,"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/pages\/991\/revisions"}],"predecessor-version":[{"id":1811,"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/pages\/991\/revisions\/1811"}],"wp:attachment":[{"href":"https:\/\/maisonmuriers.com\/es\/wp-json\/wp\/v2\/media?parent=991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}